Return & Refund Policy

At Vastraloka by SP, we take immense pride in the quality and craftsmanship of our unstitched fabrics. Each piece undergoes a rigorous quality check before it is packaged and shipped to you.

Our Policy

To maintain the exclusivity and hygiene standards of our ethnic wear collection, we do not offer refunds or accept returns at this time. All sales made through vastralokbysp.in are final.

Why No Returns?

Our products consist of premium unstitched fabrics. Once these fabrics are shipped and handled, they cannot be restored to their original boutique-fresh condition. This policy ensures that every customer receives a brand-new, untouched masterpiece directly from our collection.

Damages and Issues

Your satisfaction is our priority. While we do not accept general returns, we will address cases of manufacturing defects or shipping errors.

• Inspection: Please inspect your order upon reception.
• Reporting a Problem: If the item is defective, damaged, or if you receive the wrong item, please contact us within 24-48 hours of delivery at [Insert Email Address] or [Insert Phone Number/WhatsApp].
• Requirement: To process a claim for damage, we require an unboxing video clearly showing the package seal being broken and the defect in the fabric.

Exchanges

Since we do not accept returns, we do not offer direct exchanges. We encourage you to review the product descriptions, fabric details, and images carefully before making a purchase.

Cancellations

Orders can only be cancelled within 2 hours of placement, provided they have not yet been processed or dispatched. Once an order is in the shipping stage, it cannot be cancelled.